First Sales Call

Today was our first day of Sales Call. Though it was not already my first time to dial such call, I still feel nervous the moment the customer answers our call. It felt fun yet nerve-wracking because it seemed all the things I´ve learned during training blanked out as if I was not trained at all! Before leaving for work, I had the chance to attend mass earlier this morning and was really asking God´s presence to guide me for this day. Only one got a real sale but almost everyone was about to get one if not for the downtime. I should say that I still need to get the hang of it especially in pitching the sale. I already got the hang of the Australian accent yet , I should admit that I still cannot pitch on what the customer wants.

Not bad for a first though..I was tempted of the idea of starting for a job hunt again. HowevermI just bear in mind of my goal which is to get 10sales per day..or 10k/day.. How about that? I am gonna make it because I will just do it! :-)

Call Center Magic

It's been a long while since I have written on this dust collecting blog. The other night, I wrote on my tumblr blog that I should stop from thinking about what's wrong with me and just write on anything that has gone right or the positive things in life.

I am happy because I just started training in another BPO company which we were hired on a day shift! It's our second day today and it went well. It would be awesome especially when we meet old school mates or even friends from our previous jobs. The awkwardness was just for a few hours yesterday and then everyone was acting like we have been friends since babies. What I like about call centers is the magic of building relationships among the team. We grow together even with a slight competition. Even the times when the trainees are already distributed in different teams, the bond remains and you're lucky (which happens more often than not), the bond extends with the new team you have. Probably the major factor is the compensation you get as a BPO worker which gives the opportunity to bond more during payday (hehehe).

Whatever the factor is for such relationships to develop, I could say that such friendship is one of the best thing in any workplace. :-)